Insurance Provider Enhances Customer Experience with Microsoft Azure
A large dental insurance provider needed modernized systems to remain competitive and to boost customer satisfaction.
Current environment assessment and Proof of Concept to replace legacy systems
Build and Migrate
Built an Azure Landing Zone to create a strong, safe foundation for successful cloud migration
Developed a single sign-on environment in Azure to enhance customer experiences
Increased by Enabling Single Sign-On
Latest Cloud Technology to Meet Government Regulations
Keeps up with Constant Change & Shifting Demands
Our client protects more smiles than any other insurance company in the U.S. by providing the largest network of dentists nationwide, quick answers and personalized service. Providing great customer service is at the forefront of the company’s culture, which is why they partnered with 3Cloud to modernize their systems to allow customers a single sign-on experience that enhances experiences and boosts customer satisfaction, while increasing security.
Replace Legacy On-Prem Environment with an Azure Solution
3Cloud worked with the client to successfully migrate to Azure & enable single sign-on
Provided client with health checks and report cards on security and compliance with government regulations
Proof of Concept to replace on-prem legacy systems and develop and test single sign-on environment in Azure
Created a strong, safe foundation with an Azure Landing Zone and provided a successful cloud migration
The 3Cloud team provided the client with a current environment health assessment which included health checks and report cards to assess their security and compliance with government regulations. We also did a Proof of Concept (PoC) to develop and test a single sign-on environment in the cloud and to replace their on-prem legacy environment, and more importantly, to modernize their current systems.
Our team built an Azure Landing Zone as a safe and secure foundation for successful cloud migration with minimal disruption. The solution we provided allowed the single sign-on experience they desired in order to remain competitive and support customer satisfaction.
By replacing our customer’s on-prem environment with a cloud solution, 3Cloud was able to modernize the company’s systems and solve their challenges. The Azure technology system enables automation and secure entry, as well as monitors performance.
Gaining scalability and agility means the insurance company can easily and seamlessly scale to meet customer’s demands and to keep up with constant change. It also supports critical security needs.
Most importantly, their modernized Azure systems allow customers a single sign-on experience that increases customer satisfaction and allows the business to remain competitive.
Karen RobitoCustomer Story – Insurance Provider Enhances Customer Experience with Azure